Enterprise Platform
SLA-backed uptime, white-glove migration from your current provider, dedicated support, custom integrations, operator training. For brokerages and prop firms past the proof-of-concept stage, with real compliance obligations.
The posture established firms expect.
What enterprise gets
Compliance questionnaires, audit cycles, SLA, dedicated engineer, migration from an incumbent provider. The surface area and the operational commitments established firms require.
Both tenant types benefit from the enterprise posture; the specifics differ.
Multi-currency wallet, dedicated acquirer accounts, EMIR and MiFID II reporting hooks, high-frequency margin reconciliation, segregated-funds verification. The posture a regulated brokerage can present to its own auditor.
High-throughput challenge engine, parallel evaluation account provisioning, dedicated payout rail with configurable KYT, challenge-economics dashboard. The scale a prop firm with thousands of concurrent evaluations needs.
SLA Uptime
99.95% monthly uptime guarantee on the admin API, 99.9% on the trade room, 99.99% on the price feed. SLA credits automatic on breach. Status page per tenant with historical incident reports. Priority alerting for the operator before customers notice.
Admin
40+
Trade room
50+
Status page
80+
Payments
20+
Credits
15+
Price feed
10+
White-Glove Migration
Dedicated migration engineer runs the move from your current provider. Trader credentials, open positions, trading history, deposit history, KYC files, payout schedules. Done in parallel on our side with cutover inside a two-hour maintenance window, not weeks.
Dedicated Support
Named technical account manager plus escalation to a senior engineer. Shared Slack or Teams channel with your ops team. Weekly operational review. Direct phone line for critical issues. First response under 15 minutes during trading hours.
Response SLA by trading hours and priority level. Shared channel for routing. Weekly review for anything that is not time-critical.
Custom Integrations
Native integrations for Salesforce, HubSpot, Snowflake, BigQuery, PowerBI, Looker, custom risk engines, in-house KYC flows. The platform exposes every entity (traders, orders, deposits, challenges, payouts) as a stable schema with webhook and API coverage.
Operator Training
Live training on every admin surface, run-books for common operations (payout approval, challenge escalation, risk incident), incident drills, and a certified operator program. New hires on your side onboard in a day, not a week.
Common questions
The questions the compliance team asks.
Dedicated migration engineer, full-history import from your current provider, SLA agreement, named technical account manager, operator training, incident drill, and quarterly operational review. Timeline runs 4 to 8 weeks depending on migration scope and compliance review.
Yes. The platform is provider-agnostic within each rail. If you already have merchant agreements with specific acquirers, SEPA bank, crypto custodian, we connect those during onboarding. Keeping existing relationships keeps your rate card and your compliance posture intact.
Enterprise tenants can be deployed in specific regions (EU, UK, US, Singapore, UAE) with data residency guaranteed by region. All trader data, KYC files, trading history, and payment data stay in the chosen region. Cross-region replication is opt-in only.
SOC 2 Type II, ISO 27001, and GDPR DPIA for enterprise tenants. PCI DSS SAQ-A for the payment flow. Jurisdictional licensing stays with your legal entity, as it must. Our side provides the compliance posture evidence your auditor will want.
Monthly uptime measured per service: admin API, trade room, price feed, payments. Breach triggers automatic SLA credit calculated as a percentage of monthly fees. No incident report required to collect; we post the measurement and credit automatically. Credit cap at 50% of monthly fees.
4 weeks for a greenfield deployment (no migration, no custom integration). 8 to 12 weeks for a full migration from an incumbent provider with 1,000+ active traders and multiple custom integrations. We publish a specific timeline during the first discovery call.
For established firms
SLA uptime, white-glove migration, dedicated support, custom integrations, operator training. The posture an established brokerage or prop firm expects from a serious vendor.
Enterprise onboarding by appointment.
